Frequently asked questions
Where are you located?

House of Bloom & Thread is a U.S.-based brand.

All pieces are made to order and ship within the United States.
How long will my order take to arrive?

Orders typically arrive within 9–11 business days within the United States.

You’ll receive tracking information as soon as your order ships.

Because each piece is made to order, delivery times may vary slightly during high-volume periods.
How much does shipping cost?

Enjoy free shipping on all US orders.
What is your return policy?

We accept returns within 30 days of delivery for unworn, unwashed items in original condition.

To start a return, email us at hello@houseofbloomandthread.com with your order number.

For full details, please visit our Returns & Exchanges page.
What if my item arrives damaged or incorrect?

If your order arrives damaged or incorrect, please contact us within 7 days of delivery with your order number and clear photos of the issue. We’ll make it right as quickly as possible.
How do I choose the right size?

We provide a detailed size guide on each product page. Click the ruler icon above the product description to view measurements and fit guidance.

If you’re between sizes or unsure, feel free to reach out — we’re happy to help.
Are your pieces made to order?

Yes. Each item is created after your order is placed. This allows us to produce intentionally and reduce excess inventory.
How should I care for my garment?

For best results, machine wash cold and tumble dry low. Cotton pieces may feel slightly structured at first and soften beautifully after the first wash.

Always follow the care instructions listed on your specific product page.
Do you ship internationally?

At this time, we ship within the United States only.