Returns & Exchanges
Each House of Bloom & Thread piece is made to order just for you. We hope you love what you receive — but if something isn’t quite right, we’re here to help.
Returns
We accept returns within 30 days of delivery.
To be eligible for a return, items must be:
- Unworn
- Unwashed
- In original condition
- Free of stains, fragrance, or damage
To request a return, please email hello@houseofbloomandthread.com with your order number. We’ll review your request and provide next steps.
Once your return is approved and received (if applicable), your refund will be issued to your original payment method. Please allow 5–10 business days for the refund to appear on your statement.
Exchanges
We’re happy to offer size exchanges on eligible apparel within 30 days of delivery.
To request an exchange, please email hello@houseofbloomandthread.com with your order number, and we’ll help with next steps.
Damaged or Incorrect Items
If your item arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.
Email hello@houseofbloomandthread.com and include:
- Your order number
- Clear photos of the issue
We’ll review the issue and make it right as quickly as possible.
Final Sale
Items discounted 20% or more are final sale and not eligible for return or exchange.
Questions?
Email us anytime at hello@houseofbloomandthread.com